¹ú²ú91ÓÈÎ︣ÀûÔÚÏß¹Û¿´â€™s Hospitality Services does not have allergen-free facilities; however, we are committed to accommodating students with food allergies on a residence or campus meal plan.
Although we do not have allergen-free facilities and cannot guarantee an allergen-free environment, precautions are taken wherever possible to minimize the risk of exposure.
We encourage self-responsibility and self-advocacy, and strive to provide the most up-to-date information, and plan effective responses to possible allergic reactions.
To expedite requested modified meals or additional precautionary measures when preparing your meal, please call the kitchen a minimum of 30 minutes in advance and ask for a chef, otherwise, please expect delays with preparing customized meals.
Ban Righ dining hall - 613-533-6000 ext. 74567
Leonard dining hall - 613-533-6000 ext. 74585
Jean Royce dining hall - 613-533-6000 ext. 74991
When dining at Ban Righ, Leonard, or Jean Royce Dining Halls:
- Ask Before You Eat – speak with a chef on site about your safest dining options, ingredient information, or special meal preparation for your dietary needs. 
- If you have an epinephrine device, carry at least one with you at all times. 
- Avoid self-serve options.
- At entrée stations, ask a chef to plate from backup serving pans from the hot box, away from serving line, where additional risk of cross-contamination may occur.
- Request self-serve options or additional ingredients (ie. salad bar) from the back-of-house from the chef or manager.
- If your allergen(s) is not one of the Health Canada Priority allergens, be sure to ask about the ingredients before each and every meal selection.
- Trays are available upon request from a manager or supervisor if you:
- are dining with severe and/or anaphylactic allergies or celiac disease.
- have functional limitations associated with a medical disability or a health condition. 
- Avoid freshly baked goods – request packaged nut free baked goods or © cookies from a chef/manager.
- Although dining halls are dine-in only, where required, you may request a true balance EXPRESS to-go meal available from the cashier.
- You can preview menus in advance here. Be mindful – allergens are only included on in-person menu boards and menu items may be subject to change.
The Residence Weekly 19 and select campus meal plans include Trade-a-meals (TAMs) and Flex $
Retail food locations present a high risk of allergen cross-contamination. Product selections and verification of ingredients may be subject to change at any time. Please ensure to always "Ask Before You Eat" when dining at any campus location.
- TAMs can be used in ¹ú²ú91ÓÈÎ︣ÀûÔÚÏß¹Û¿´â€™s-unique proprietary retail food locations (not redeemable in franchise locations, such as Tim Horton’s Booster Juice, etc).
- TAMs are deducted from your weekly 19 dining hall meal allowance. They are not additional meals.
- They can be used up to twice a day, for a maximum of 175 times over the academic year. 
Flex $ can be used in any ¹ú²ú91ÓÈÎ︣ÀûÔÚÏß¹Û¿´â€™s-unique proprietary retail food locations or in franchise locations.
If dining in a retail location:
- Always ‘Ask Before You Eat’ – speak with a manager, chef (if available), or supervisor to determine if your dietary needs can be accommodated.
- If you have an epinephrine device, carry at least one with you at all times.
- Look for packaged nut-free baked goods or © cookies in ¹ú²ú91ÓÈÎ︣ÀûÔÚÏß¹Û¿´â€™s-unique proprietary retail food locations. Please note, availability may be subject to change at any time.
Students’ responsibility:
- Ask Before You Eat before each meal selection.
- Carry a minimum of one epinephrine device with you at all times.
- Book a . While you may have been living with your food allergy/dietary needs for some time, meeting with the Dietitian is essential to learn more about the campus dining environment, how to reduce risk, and make informed choices in this new and unique environment, given we do not have allergen-free facilities. Additional support or dietary accommodation is available at any point throughout the year, as needed. Email dietitian@queensu.ca. 
- Wear a medical alert bracelet or necklace to identify your allergies.
- Follow the steps outlined below if you have an allergic reaction and are living in residence.
- Complete the and, if living in residence, inform your residence Don, roommate, friends, etc. about your allergy, how to recognize symptoms of a reaction, what to do, and where you keep your epinephrine auto-injector.
If you are a student living in residence and you have an allergic reaction, you have a responsibility to:
1. Immediately administer your epinephrine.
2. Call 911.
3. Call Campus Emergency Report Centre at 613-533-6111.
4. Inform Residence Life & Services (RL&S) of the reaction as soon as possible, by calling 613-533-2531 and asking to speak with the Residence Life Coordinator On Call.
5. Email the Registered Dietitian (dietitian@queensu.ca) to notify them of the allergic reaction and set up a follow-up meeting to investigate the incident and discuss strategies to prevent future reactions in a campus environment that does not have allergen-free facilities. 
As a student living in residence with a food allergy, you are responsible for working with RL&S and the Registered Dietitian to create a safety plan to minimize allergen exposure and reduce the risk of anaphylaxis.
Important links:
:  Preview the menu options. Look for true balance offerings. Menu boards with important allergen information are available in-person only. Menu items may be subject to change. Always confirm menu items and allergens in person.
:  Read the important information included on this page regarding dining safely on campus. 
:  Book before arriving on campus or as close to move in as possible. Meet with the Dietitian again at any time throughout the year. 
:  Learn about our menu identifiers and locations where special diet options are available.